Privacy Policy

1. Information We Collect

1.1 Personal Information: When you register for an account, we collect information such as:

Name, email address, and phone number
Date of birth and age verification
Country of origin and current location
Payment information (processed securely through third-party providers)
Profile photo and biographical information

1.2 Academic Information: For tutors, we collect information about qualifications, teaching experience, subjects taught, and availability. For students, we may collect information about learning goals and preferences.

1.3 Usage Data: We automatically collect information about how you interact with our platform, including:

IP address and device information
Browser type and version
Pages visited and time spent on pages
Lesson history and booking information
Communication records (messages between users)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process payments and manage accounts
Facilitate communication between students and tutors
Match students with appropriate tutors
Send important notifications about your account and lessons
Respond to customer service requests and support needs
Detect, prevent, and address technical issues and fraud
Comply with legal obligations
Send marketing communications (with your consent)

3. Information Sharing and Disclosure

3.1 With Tutors/Students: To facilitate lessons, we share necessary information between matched tutors and students, including names, profile information, and lesson schedules.

3.2 Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and data analytics. These providers are contractually obligated to protect your information.

3.3 Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

3.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.5 With Your Consent: We may share information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure payment processing through PCI-compliant providers
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or business purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Objection: Object to certain processing of your information
Restriction: Request restriction of processing
Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our platform. Cookies help us:

Remember your login information and preferences
Analyze how you use our platform
Improve user experience and functionality
Deliver targeted advertisements (with your consent)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

8. Children's Privacy

BLUEXEE is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our platform, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@bluexee.com
Address: 8 The Green, Dover, DE 19901, United States

We will respond to your inquiry within a reasonable timeframe.